Client-focused strategies to enhance revenues, drive new and repeat business, and delight your customers


The Myth of the Empowered Customer

  • November 4, 2015

We are supposed to be in the Age of the Empowered Consumer — because the all-powerful consumer is in the driver’s seat. The consumer has unlimited information literally at her fingertips anytime, anywhere – for almost no cost. The almighty consumer will know it all, heck there will even be corporate Edward Snowden-style leaks to […]

Keep Reading